Tankless Water Heaters, the Promise of Limitless Hot Water.

A heat exchanger that heats the water as it is needed allows tankless water heaters to provide an infinite supply of hot water. Because tankless devices only need to maintain a small amount of water hot between volume usages, they lose less heat than typical water heaters. This design improves their efficiency for both low and high water demands.

With this improved efficiency there are long-term energy-saving benefits with all tankless water heaters.

Tankless systems are also safer, if there is a catastrophic leak, you only have a little bit of hot water to deal with, instead of 40 or 50 gallons of hot water all over everything. And zero risk of a tank exploding.

Another advantage of tankless water heaters is that they last 5 to 10 years longer than traditional water heaters.

One additional benefit of tankless water heaters is their compact size. They take up less room than a traditional water heater with a tank, so if you need a larger water heater but don’t have the space, a tankless water heater may be your best alternative.

SW Portland 50 Gallon Water Heater Issues

The challenge was the space where the current water heater was installed made it impossible to install a second or larger hot water heater. This caused the family to look for a solution to ensure everyone could have a hot shower.

We sent out a technician to evaluate the situation. He recommended installing a Navien tankless hot water heater because it would fit into the space they had and supply them with a limitless supply of hot water. Our technician chose the best model to fit the family’s particular needs. The customer agreed to our technician’s tankless water heater model choice, and we then began the installation. Before completing the installation, our Navien certified installation technician confirmed that the new tankless water heater was working properly and providing unlimited hot water at the temperature it was set for.

With the new Navien tankless water heater installed, the family no longer had to be concerned about running out of hot water during high usage times. Each family member could now have a hot shower whenever and for as long as they wanted, without fear of cold water unexpectedly streaming from the showerhead. The improved water heating system gave the family peace of mind, knowing they would have hot water in their new home.

Navien was the first company in Asia to create what was then known as a “condensing boiler”, what we now know as a tankless water heater. Because the units were very efficient and environmentally friendly, they quickly expanded beyond the borders of Korea and across the world and have become the standard in Europe. In 2006 Navien expanded into the United States and quickly became the largest tankless water heater manufacturer in North America to this day.

 

We recommend Navien because it is the leading name in tankless water heaters and has the highest LEED and Energy Star energy certifications with energy efficiency ratings for some models as high as 98% efficient which reduces your cost of ownership and carbon footprint compared to tank style water heaters.

 

Traditional water heaters have life spans of 6 to 10 years, Navien tankless water heaters have life spans of 15 to 20 years. This is possible because of the materials used in the units. You see this superior quality for instance in the Navien heat exchanger and burner, which are made of stainless steel instead of copper and aluminum. Natural gas when it is burned produces a mild acid, which slowly eats away at copper and aluminum, but not stainless steel. This attention to detail is what allows Navien tankless water heaters to last longer and be more reliable than other brands.

 

Precise temperature control is another feature of Navien units. Temperature adjustments are done using a digital temperature gauge to precisely set the temperature of the water coming out of the water heater. This allows you to prevent having water that is too hot, and it avoids the chance of lukewarm water from your tankless water heater.

 

The Plumbers Inc., a Portland metro area Oregon company is a Navien Authorized Installer and Service Specialist. For you this means we will make sure your unit is installed properly, and if you have an issue, we have direct access to Navien Contractor Support, who have always been extremely supportive of us and our customers. Our technicians get ongoing training and certification on new Navien products.

Tigard Client in Need of Navien Authorized Installer and Service Specialist

The customer, determined to find a solution, reached out to The Plumbers Inc., a Navien Authorized Installer and Service Specialist. We dispatched a certified Navien technician, who had direct access to Navien contractor technical support. With their combined knowledge and resources, they quickly identified the root cause of the issue – a faulty heat exchanger and got the part ordered.

The heat exchanger that was ordered arrived and we scheduled an installation appointment with the customer. Ultimately, the heat exchanger was installed about one week after the initial visit, and the tankless water heater was now working, and has continued to work, to the customer’s relief.

The customer was happy as they realized for the first time in two years that they had finally found a plumbing company they could trust. Not only did The Plumbers Inc. fix their long-standing tankless water heater issue, but they also proved their ability to be a dependable partner for any of the customer’s future plumbing needs. The customer could now have the piece of mind that comes from knowing their home’s plumbing was in good hands.

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